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DigitalSafe Policies Shipping Fees and Charges Shipping:
Freight Claims: Returns:
This Warranty is To: To you if you are a consumer purchaser of DSI Wall Safes. What is Covered: Under normal use and service, your DSI Wall Safe should be free from defects in workmanship and material for a period of three (3), four (4) or five (5) years from the date of purchase, EXCEPT FOR THE EXCLUSIONS, LIMITATIONS AND EXCEPTIONS SET FORTH BELOW.
If the product fails, DSI will either repair or replace the wall safe in question as your sole remedy. DSI will exercise its judgment and shall have the sole option to select the best method to remedy the failure.
You will be responsible for certain costs associated with the repair or replacement of DSI wall safes. Costs we do not accept include prepaid freight and postage costs for products returned to DSI.
This Warranty does not apply and DSI has no responsibility for: (1) freight damage; (2) abuse, misuse, improper or abnormal use and storage of the product; (3) repairs, including replacement parts, not provided by DSI; (4) accessory items such as, but not limited to, batteries or battery replacement, shelves and shelf brackets, interior lights, jewelry trays and (5) product used for rental purposes. THIS WARRANTY EXCLUDES ALL CONSEQUENTIAL, INCIDENTAL, OR SPECIAL DAMAGES ARISING OUT OF THE USE OR PERFORMANCE OF THE PRODUCT INCLUDING BUT NOT LIMITED TO ECONOMIC LOSS, LOSS OF PROPERTY, LOSS OF REVENUES/PROFITS, LOSS OF ENJOYMENT OR LOSS ATTRIBUTABLE TO BREACH OF ANY WARRANTY MADE HEREIN. This Warranty gives you specific legal rights, and you may also have other rights that vary from state to state. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the exclusion of consequential or incidental damages may not apply to you.
This Warranty extends three (3), four (4), or five (5) years from the date of purchase. Disputes: Buyer and DSI specifically agree that any controversy or claim arising out of this Warranty shall be settled by arbitration in the State of Colorado (as exclusive venue) administered by the American Arbitration Association under its Commercial Arbitration Rules. Claims Procedure: If the product fails, please notify DigitalSafe, LLC, 45 Jackson St., Denver, Colorado 80206; phone 303-949-3838 during regular business hours (Monday-Friday 9 a.m. to 5 p.m. MST). Notification must be made within thirty (30) days of the discovery of the product failure. Upon receipt of such notification, DSI will investigate the nature of the problem and perform its obligations as required herein Customer Care:
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